Having carpeting in a water damage situation can be a tough item to fix. It really depends on how much water has affected it, how long the water has been on it and what kind of carpeting you have.
There could be a carpet warranty or the damage could be covered by your home owners insurance. (Please check with your insurance company or call us to help you with this.) The question they will ask is if this is a “sanitary” or “non-sanitary” water intrusion. With a sanitary situation your carpet doesn’t necessarily need to be replaced. If we see that it is salvageable (this is very rare), we will remove the carpeting from the tack strips and the padding. The padding should always be discarded and we will elevate the salvageable carpet and fans will be used for drying.
If the water intrusion is unsanitary, we will take out all of the carpeting and padding and destroy it safely.
Carpet manufacturers usually like to avoid extended warranties that have water damage involved. Your insurance company may tell you than carpeting in a sanitary water intrusion situation can be saved which is not always the case. Did you know that the lamination strength of the synthetic latex can be weakened by excessive moisture and will probably affect the long term performance of the carpet?
In 1992, the Federal Government and representatives from the carpet manufacturing agreed upon a common set of standards for the carpet cleaning industry. These standards are now referred to as the Soo1-92 standards. Our company offers all of these methods and can select the process that's right for your needs. It was agreed that each of these cleaning processes should include these common steps:
Pre-treat spots, stains and heavily soiled areas
Hot Water Extraction
A thorough rinse
Complete Drying within 24 hours
Cleaning your carpet in accordance to these industry standards will help assure that you'll get a quality cleaning job.